Refund Policy

Refund Policy

Oxford College of Pharmacy has established this Refund Policy to provide clear guidelines regarding fee refunds for students. This policy applies to all fees paid to the college, including admission fees, tuition fees, and other charges. Please read this policy carefully before making any payments.

1. General Principles

All refund requests are subject to the following general principles:

  • Refunds will be processed only in accordance with this policy and applicable regulations
  • Refund requests must be submitted in writing with proper documentation
  • Processing time for refunds may vary depending on the circumstances
  • The college reserves the right to modify this policy with prior notice

2. Refundable Fees

The following fees may be eligible for refund under specific circumstances:

  • Admission Fees: May be refundable if admission is cancelled before the commencement of classes
  • Tuition Fees: May be refundable based on the timing of withdrawal and as per university regulations
  • Security Deposits: Refundable upon completion of course or withdrawal, subject to deduction of any dues
  • Library Deposits: Refundable upon return of all library materials and clearance of dues

3. Non-Refundable Fees

The following fees are generally non-refundable:

  • Application/Registration Fees: Paid during the admission process
  • Processing Fees: Administrative charges for processing applications
  • Examination Fees: Once paid for a particular examination
  • Late Fees/Penalties: Charges imposed for late payments
  • Hostel Fees: As per hostel rules and regulations (if applicable)
  • Fees for Services Rendered: Charges for services already provided

4. Refund Eligibility Criteria

Refunds may be considered in the following circumstances:

A. Cancellation Before Commencement of Classes:

  • If a student cancels admission before the start of the academic session, a refund may be processed after deducting applicable processing charges
  • The refund amount will be calculated based on the time of cancellation

B. Withdrawal After Commencement:

  • Refunds for withdrawal after classes have commenced are subject to university regulations and college policies
  • The refund percentage decreases as the academic session progresses
  • No refund is typically available after a certain percentage of the academic session has been completed

C. Special Circumstances:

  • Medical emergencies with proper documentation
  • Transfer to another institution (subject to approval)
  • Death of student or immediate family member
  • Other exceptional circumstances as determined by the administration

5. Refund Process and Procedure

To request a refund, students must follow these steps:

  1. Submit Written Request: Submit a formal refund request in writing to the college administration, clearly stating the reason for refund
  2. Provide Documentation: Attach all necessary documents supporting the refund request (admission cancellation letter, medical certificates, etc.)
  3. Clear All Dues: Ensure all outstanding dues, library books, and college property are returned/cleared
  4. Obtain Clearance: Get clearance from all departments (Library, Accounts, Administration)
  5. Approval Process: The refund request will be reviewed by the administration and approved if eligible
  6. Processing: Once approved, the refund will be processed through the original payment method or bank transfer

6. Refund Timelines

Refund processing timelines are as follows:

  • Review Period: Refund requests are typically reviewed within 7-10 working days
  • Processing Time: Once approved, refunds are processed within 15-30 working days
  • Bank Transfer: Additional time may be required for bank processing (3-5 working days)
  • Delays may occur during peak periods or if additional documentation is required

Students will be notified of the refund status via email or phone.

7. Refund Calculation

Refund amounts are calculated based on:

  • The total fees paid by the student
  • Deduction of non-refundable fees and processing charges
  • Pro-rata calculation based on the duration of attendance (if applicable)
  • Any outstanding dues or charges
  • Applicable taxes and bank charges

The exact refund amount will be communicated to the student upon approval of the refund request.

8. Mode of Refund

Refunds will be processed through the following methods:

  • Original Payment Method: Refunds to the original payment method (if paid online)
  • Bank Transfer: Direct transfer to the student's or parent's bank account (NEFT/RTGS)
  • Demand Draft/Cheque: In exceptional cases, as determined by the administration

Students must provide accurate bank account details for refund processing. The college is not responsible for delays due to incorrect bank information.

9. Cancellation Policy

Students may cancel their admission at any time by submitting a written cancellation request. The refund eligibility will be determined based on:

  • The date of cancellation relative to the start of classes
  • The reason for cancellation
  • Compliance with all clearance procedures

10. Dispute Resolution

If a student disagrees with a refund decision, they may:

  • Submit a written appeal to the college administration within 15 days of the decision
  • Provide additional documentation or clarification to support their case
  • Request a meeting with the administration to discuss the matter

The administration's decision on appeals will be final and binding.

11. Important Notes

  • All refunds are subject to verification of documents and clearance from all departments
  • The college reserves the right to reject refund requests that do not meet the eligibility criteria
  • Fees paid for services already rendered are not refundable
  • Students are responsible for providing accurate information for refund processing
  • This policy is subject to change as per university and regulatory requirements

12. Contact for Refund Inquiries

For refund-related inquiries, requests, or assistance, please contact:

  • Oxford College of Pharmacy
  • Accounts/Administration Department
  • Masoorie Gulawati Road, UPSIDC Industrial Area,
  • District Hapur, Uttar Pradesh - 201015
  • Phone: +91 - 9999002426, +91 - 9999002530
  • Email: oxford.com2008@gmail.com

Please mention "Refund Request" or "Refund Inquiry" in the subject line when contacting via email.

Last Updated: 2026

Note: This refund policy is subject to the rules and regulations of Dr. A.P.J. Abdul Kalam Technical University (AKTU), Board of Technical Education (BTE), and Pharmacy Council of India (PCI). In case of any conflict, the regulations of these bodies shall prevail.

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